If you are interested in importing our products, we request you to follow some important rules and regulations imposed by the Nepalese Government.
Shipping Rates:
Shipping Charges depend on the gross weight of the shipment. If the shipment gross weight is high, the shipping rates come down; if the weight is lower the rates go up. Shipping rates can be providing upon demand.
Leading Time:
Since we wish to have the best quality and best service for our customers at all times, we don't rush things and take enough time to handle everything well. Leading time depends on the volume of the placed order. From the day the payment is arranged, it normally takes US one and half month to 3 months to finish the fabrication of orders of maximum quantity.
Leading time depends on the way to shipping as well. If you ship by air cargo, it normally takes 4 to 7 working days from Kathmandu to any destination. Sea cargo takes 1 up to 3 months, depending on the buyer's destination.
Customers are free to choose for either air or sea cargo, but we strongly advice to choose air cargo as it is safer, more reliable and faster.
Production Capacity:
We can product 10,000 to 15000 pieces accessories every month.
How to place order?
Please let us know which products you wish to order; the code number colours, sizes and quantity are the information we need to receive through wish list by email, or by fax we will always send a confirmation of your order by email or fax.
How does payment work?
As per our Nepalese government rules on exporting goods, we have to show to the customs office an Advanced payment Certificate (APC). Our bank gives us this certificate only after your payment has arrived on our company account; without the APC, we can not export anything out of Nepal .
So that we highly request you to pay your invoice as soon as possible once your order is confirmed.
Once the order is confirmed, we will send you the confirmation of the order and the official invoice.
You can pay us:
• By bank transfer, to our company account in Nepal . Transfer costs to be beared by customer.
• By LC (Letter of Credit) for orders of bigger quantity.
You can choose to pay:
• 100% at once, or
• 70% before starting the production and 30% after finished the production and shipment is ready to send. These are company regulation and we can not make any exceptions.
Claim Policy:
We check every single piece of your order before shipping: there is hardly Chance of deficits, Sometime very small deficits might be found though since. All our products are handmade by crafts people but we don't want you to be unhappy about buying from Nepal Knitting House, so that we request you to check the products when receive them in case you do find any problem, Please inform us with in one week after receiving the goods by email or fax in that case we give replacement. We will not accept any reclamation one week after receiving the goods. Goods damaged due to transportation will not be replacement.
Note: - Please be a ware that all our products are hand made by craft people so we tolerate small color and size difference for our products. |
